GLOBAL AND SUSTAINABLE PRODUCT INNOVATION

  • Jacobsen Eclipse 322—Battery Powered Mower
  • Visual Brand Language for all Jacobsen Products
  • The Industry's Finest Mower
  • Ergonomic Cab and Control Design
Jacobsen

Eclipse 322 Golf Greens Mower

GOAL

Develop a sustainable solution for users globally

SERVICES

User Research
Human Factors
Visual Brand Language
Industrial Design
Engineering
3D CAD
Part Documentation
Production Support

Becoming an Extension of the Jacobsen Team

Professional turf care is a global business. Golf courses in Europe, Asia, and North America rely on advanced equipment to maintain the perfect greens and fairways that golfers demand. But greens mowers had changed little since 1968. Jacobsen, an industry leader, had a vision to revolutionize the industry with a mower that met the wide-ranging needs of users around the globe, and set a new standard for environmental sustainability. Jacobsen’s engineering team needed a partner to help design and engineer the mower’s user touch points—from the ergonomics of the cab and controls to the aesthetics of the body panels. Jacobsen turned to BOLTgroup to help realize their vision.

The Challenge: Global and Sustainable

Global users presented the team with myriad operator sizes and cultural backgrounds. By combining user research in the US, Asia, and Europe with human factors studies, the product design team developed a strategy for improving comfort, safety, and productivity for operators everywhere. Research also highlighted the challenges of daily maintenance, including high-pressure hose downs to wash away grass clippings. Body panels had to be designed to protect electrical systems during wash down while allowing easy access for service. Jacobsen’s bold decision to eliminate gas / diesel power in favor of electric and hybrid systems meant the creation of a mower that significantly reduces air and noise pollution.

The Innovations and Results

BOLTgroup product innovations include an ergonomic cab design—suitable for operators throughout the world. The cab wraps the operator for safety and adjusts for individual comfort. The control arm positions controls intuitively for easy use—and the arm pivots to allow quick exit in an emergency. The mower deck, usually metal, is molded with a non-slip surface and integrated fenders, providing a convenient step for entering the cab. Sculpted body panels enhance the Jacobsen brand by establishing a strong design language—now being adopted for Jacobsen’s complete line of mowers. The results of these innovations are increased safety, comfort, and performance for international users along with a recognizable image that supports the Jacobsen brand. Introduced to the market in December 2009, the Eclipse 322 is a resounding success with sales that have surpassed expectations.
IDEA Award Finalist 2010

Process Examples
(Click Images to Enlarge)

User Research User Research
Role Playing Role Playing
Human Factors Research Human Factors Research
Industrial Design Industrial Design
Body Panel Assembly Body Panel Assembly
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